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Guide · AI voice agent

How do you choose an AI voice agent that speaks Romanian and Russian?

A good voice agent for Moldova understands and answers naturally in Romanian and in Russian, can be interrupted, does something during the call, such as booking an appointment, and transfers the call to a person when it goes beyond its role.

Updated: 10.10.2026

In short

The direct answer

Most international voice platforms are designed for English and for developers. They work, but you assemble them yourself: the model, the voice, the telephony, the script. For a company without a technical team, the question is who builds the agent and who is responsible for it.

Kallina, our voice agent platform, is strong in Romanian and Russian, as well as English. We build the agent for you and connect it to your phone system. The subscription costs $99 or $300 per month; for higher volumes, the price is on request.

Whichever provider you choose, first listen to test calls in both languages, with interruptions and requests to speak to a person.

Criteria

What matters on the phone.

Romanian and Russian sound natural

Ask for test calls, not a prepared demo. Listen to proper names, numbers and addresses.

It can be interrupted

The person talks over the agent, and the agent stops and listens. Without this, the conversation becomes a monologue.

It does something during the call

It checks availability, books an appointment, sends an SMS. An agent that only talks shifts the work to someone else.

It transfers to a person

Through the phone system, directly or with the call announced first. Ask what happens when nobody answers.

What remains after the call

Recording, transcript, summary. Otherwise you have no way to check what the agent said.

The recording notice

The agent must be able to announce the recording at the start of the call, so the person knows.

The market

Market options, described from their own websites.

No ranking. The facts about other companies are copied from their websites and may change.

OptionWhat it offersPublished price
Vapi, Retell AIDeveloper platforms: API, models, voices, telephony. You build it yourself.Per-minute billing; details on our Kallina vs Vapi and Retell page (checked on 25.09.2026).
vocalagent.euAI voice agents for Europe, in over 30 languages; company registered in the Netherlands, with technical operations in Bucharest.Price on request, based on volume and customization (checked on 10.10.2026).
Kallina (MEGA PROMOTING)Voice agents built for you, on the phone and in the browser; tools during the call; transfer through the phone system.$99 or $300 per month; above that, on request.

Other companies' prices may change. Check their page before you decide.

Where it is used

Calls suited to a voice agent.

We do not recommend voice agents for cold calls. Kallina is for incoming calls and for people who agreed to be called.

  • Appointments at clinics, salons and car service shops.
  • Repeated questions: hours, address, prices, order status.
  • Taking orders and delivery requests.
  • After-hours calls that go unanswered today.
  • Calls to people who asked to be called back.

Plainly put

Where others are a better choice.

  • If you have developers and want to build your own voice product, Vapi or Retell give you control over every piece and public per-minute prices.
  • If you need many European languages besides Romanian, Russian and English, a provider focused on the European market may cover more.
  • If you want to pay strictly per minute, without a subscription, developer platforms are a better fit.
  • If you need a signed HIPAA BAA for a clinic in the US, we do not offer one today.

Price

What it costs with us

Public subscription prices. Setup for your business is agreed in a fixed-scope offer.

PlanPriceWho it is for
Kallina, tier 1$99/monthFor a voice agent with a low call volume
Kallina, tier 2$300/monthFor a higher call volume; above this tier, price on request

aichat: $49, $150 or $500 per month, depending on conversation volume and channels. Kallina: $99 or $300 per month; for higher volumes the price is set on request. We confirm exactly what each tier includes in the offer.

Questions

Frequently asked questions

How much does an AI voice agent cost?

With Kallina, the subscription is $99 or $300 per month; for higher volumes, on request. We confirm exactly what each tier includes, including minutes and phone numbers, in the offer.

Does the voice agent speak Romanian and Russian?

Yes. Kallina is strong in Romanian and Russian, as well as English. Listen to test calls before you decide.

Can the agent transfer the call to a person?

Yes, through the phone system: direct transfer or with the call announced first.

Can I use my current phone number?

Usually yes, through call forwarding or by connecting your phone system. We decide the right option after we see how you receive calls today.

Are calls recorded?

Calls can be recorded, transcribed and summarized. The agent can announce the recording at the start of each call.

Is a voice agent a phone robot with a menu?

No. A keypad menu makes you pick options; a voice agent understands what you say and answers, and when it cannot help, it transfers the call.

Sources

Where the facts on this page come from.

See also

Related pages

Want a voice agent for your calls?

Tell us what calls you receive and what the agent needs to do. We reply the same working day, with a fixed-scope proposal.

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