Romanian and Russian in the same conversation
Write a question in Romanian and continue in Russian. The agent must keep the thread, not start over.
Guide · AI chatbot
How do you choose an AI chatbot for your business in Moldova?
Choose a chatbot by four things: it answers correctly in Romanian and in Russian, it is on the channels where your customers write to you, it answers only from your information, and it hands the conversation to a person when it does not know. Price comes only after that.
Updated: 10.10.2026
In short
The direct answer
In Moldova, customers write in Romanian and in Russian on the same day, often on WhatsApp, Instagram, Telegram or 999.md, not only on the website. A chatbot that works well only in English or only on the website does not solve the problem.
The market has three kinds of options: international platforms you configure yourself, local providers who build the agent for you, and web agencies that make the chatbot as a project. aichat.md, our platform, is in the second category: it costs $49, $150 or $500 per month, and setup comes in a fixed-scope offer.
Before you sign, ask for a test on your real questions, in both languages, and ask what happens to the conversation when the chatbot does not know the answer.
Criteria
What to check with any provider.
Your channels
Check which channels it runs on with its own code: website, WhatsApp Business, Messenger, Instagram, Telegram, 999.md. A promised integration is not one that runs.
It answers from your information
The agent must search your documents, prices and catalog and say "I don't know" when it finds nothing, not make things up.
Handover to a person
Ask how the conversation reaches a colleague, with full context, and how you see what the agent handed over.
Real tools
A useful agent does things: checks stock, books an appointment, sends a lead to the CRM. Ask to see a tool that runs.
Data and the law
From 23.08.2026, Law 195/2024 applies. Ask for the processor agreement and find out where conversation data is stored.
The market
Market options, described from their own websites.
No ranking. The facts about other companies are copied from their websites, checked on 10.10.2026, and may change.
| Option | What it offers | Published price |
|---|---|---|
| International platforms (Tidio, ManyChat, Chatbase) | You configure it yourself, from a dashboard; many ready-made integrations. | On their websites; see our alternatives pages. |
| lorvis.md (Chișinău) | AI agents for website, WhatsApp, Instagram, Messenger, Telegram, Viber and email; Romanian, Russian, English. | Setup €300 one-time, platform €45/month, extra channel €15 one-time. |
| aimoldova.md | AI chat assistant adapted for the Republic of Moldova, in Romanian, Russian and English. | Free plan with daily limits; paid plans on their website. |
| Local web agencies (for example webmaster.md, artyonix.md) | The chatbot as part of a web or automation project. | artyonix.md: AI agents from €1200. |
| aichat.md (MEGA PROMOTING) | Agents on website, WhatsApp Business, Messenger, Instagram, Telegram and 999.md; handover to a person; tools in your systems. | $49, $150 or $500 per month, plus setup in a fixed-scope offer. |
Other companies' prices are copied from their pages on 10.10.2026. Check their page before you decide.
Questions for the provider
Six questions before you sign.
- Will you show me the agent on 20 real questions from my customers, in Romanian and in Russian?
- What does the agent do when it cannot find the answer in my information?
- How does the conversation reach a person, and how do I see what was handed over?
- Which channels does it run on today, with its own code, not just as a plan?
- Where is conversation data stored, and do we sign a processor agreement?
- What do I pay monthly and what do I pay once, written in the offer?
How to put the chatbot on your website
The steps, in short.
You gather the information
Prices, services, hours, frequently asked questions, policies. The agent answers only from what you give it.
You choose a starting channel
Usually the website or WhatsApp, where most questions come in.
You test on real conversations
Long conversations, with corrections and language switches, not just "question, answer".
You launch and read the conversations
In the first weeks you read what the agent answered and correct the information.
Plainly put
Where others are a better choice.
- If you want to start today, on your own, without an offer, an international self-service platform is faster.
- If you need hundreds of ready-made integrations, the large international platforms have a longer catalog than ours.
- If you want a low starting price with pay-as-you-go billing, some local providers publish a fixed setup fee and a lower monthly fee than our tiers.
- If the chatbot is a small part of a new website, the agency building your website can include it in the same project.
Price
What it costs with us
Public subscription prices. Setup for your business is agreed in a fixed-scope offer.
| Plan | Price | Who it is for |
|---|---|---|
| aichat Starter | $49/month | For a business starting with one chat agent |
| aichat Pro | $150/month | For a higher volume of conversations |
| aichat Scale | $500/month | For more channels and teams |
aichat: $49, $150 or $500 per month, depending on conversation volume and channels. Kallina: $99 or $300 per month; for higher volumes the price is set on request. We confirm exactly what each tier includes in the offer.
Questions
Frequently asked questions
How much does an AI chatbot cost in Moldova?
It depends on the model. At aichat.md the subscription is $49, $150 or $500 per month, plus setup in a fixed-scope offer. Other providers publish a setup fee and a monthly fee; compare both.
Can a chatbot answer in Romanian and in Russian?
Yes. Check this on a conversation that starts in one language and continues in the other.
Which channels does aichat work on?
Website, WhatsApp Business, Facebook Messenger, Instagram, Telegram and 999.md.
What happens when the chatbot does not know the answer?
With aichat, the conversation passes to a designated person, with full context, and the handover stays on record.
Does the chatbot make up prices?
A well-configured agent answers only from your information and says when it has no answer. Ask the provider to show you this on questions where the information is missing.
How long until it goes live?
It depends on how much information you have ready and how many channels you connect. We write the timeline in the fixed-scope offer.
Sources
Where the facts on this page come from.
- lorvis.md, home page (checked on 10.10.2026)
- aimoldova.md, home page (checked on 10.10.2026)
- artyonix.md, home page (checked on 10.10.2026)
- aichat.md
See also
Related pages
Want to see a chatbot on your customers' questions?
Tell us which channels you use and what your customers ask. We reply the same working day, with a fixed-scope proposal.