Questions you cannot plan for
Customers ask about prices, stock, delivery, bookings. aichat looks for the answer in your sources instead of waiting for a keyword.
ManyChat alternative
aichat is for businesses that get many questions on WhatsApp, Instagram, Messenger, Telegram and their website. The agent answers from your documents and pages and hands the chat to a person when needed. Our team sets it up for you. It costs $49, $150 or $500 a month.
In short
ManyChat is built around marketing automation. You draw flows, trigger messages from a comment or a keyword, and send campaigns. It is very good at this, especially on Instagram.
aichat starts from a different place. A person types a question in their own words, and the agent looks for the answer in your information: prices, hours, services, terms. You do not have to plan every question in a flow.
So the right question is not which one is better. It is what you want to solve: campaigns and growth on Instagram, or good answers to customer questions on every channel.
Comparison
| What you compare | aichat | ManyChat |
|---|---|---|
| How it answers | From your knowledge base: documents and website pages. | Mostly from flows you build. It also has an AI add-on. |
| Channels | Website, WhatsApp, Messenger, Instagram, Telegram. | Instagram, Messenger, WhatsApp and other channels; the full list is on their site. |
| Who sets it up | Our team, in the fixed-scope offer. | Usually you, in their visual editor. |
| Handover to a person | Yes. The thread moves to a colleague, and the agent stops. | Yes, through their live chat inbox. |
| Campaigns and bulk messages | No. aichat answers the people who write to you. | Yes. It is one of their strengths. |
| Price | $49, $150 or $500 a month. Setup is quoted in the offer. | See their pricing page. On 2026-09-25 the official page did not open for checking, so we do not quote a price. |
Other companies' prices are copied from their official pages, checked on 2026-09-25. They can change, so check their page before you decide.
Where it is stronger
If this is your daily work, ManyChat is probably the right choice, and we do not advise you to switch.
Where aichat fits
Customers ask about prices, stock, delivery, bookings. aichat looks for the answer in your sources instead of waiting for a keyword.
Your website, WhatsApp, Messenger, Instagram and Telegram use the same knowledge base. You change a price once, not in five flows.
On WhatsApp and Telegram, a customer's voice note is turned into text, and the agent answers it.
Our team writes the agent's role, loads your information, connects the channels and tests real conversations before launch.
The agent replies in the language the customer writes in: Romanian, Russian or English.
Said plainly
Switching
The text in your flows already holds good answers: prices, hours, terms. You send it to us, and we turn it into the knowledge base.
You can keep ManyChat where it runs your campaigns. We agree together which channels aichat takes over, so a customer never gets two answers to the same message.
We connect WhatsApp, Messenger and Instagram through your Meta account, plus Telegram and the website widget.
We run long conversations like your real customers have, and fix wrong answers before the agent talks to anyone.
Price
aichat costs $49, $150 or $500 a month. The plan depends on your conversation volume and how many channels you connect.
| Plan | Price | For whom |
|---|---|---|
| Starter | $49/month | For a business that starts with one agent |
| Pro | $150/month | For a higher volume of conversations |
| Scale | $500/month | For more channels and teams |
Setup for your business (knowledge base, channels, integrations) is quoted in a fixed-scope offer.
Before you write to us, you can try the preview: enter your website address and ask up to 5 questions, like a customer. The answers come only from your page's public text.
Questions
Yes, if you mainly want answers to customer questions, from your own information, on your website, WhatsApp, Messenger, Instagram and Telegram. No, if your main work is Instagram campaigns and automation.
aichat costs $49, $150 or $500 a month, and setup is quoted in a fixed-scope offer. For ManyChat's price, see their official pricing page.
No. aichat answers people who write to you. WhatsApp allows free-form replies only for 24 hours after the customer's last message, and aichat works inside that window.
Yes, on different channels or tasks. So a customer never gets two answers, we agree clearly which tool handles which channel.
It hands the chat to a colleague. The thread moves to a person, and the agent stops replying in that thread.
Romanian, Russian and English.
Sources
See also
Tell us which channels you use and what your customers ask. You get a fixed-scope offer.