Answers from your information
We load your prices, services, hours and terms. The agent looks for the answer there, and what it cannot find it passes to a person.
WhatsApp chatbot
WhatsApp chatbot for business: aichat answers your customers on WhatsApp, from your own information.
aichat is for businesses that get many questions on WhatsApp: prices, hours, delivery, bookings. The agent answers from your documents and pages, understands voice messages and passes the chat to a colleague when needed. It costs $49, $150 or $500 a month.
In short
What the agent does on WhatsApp.
Understands voice messages
Many customers send a voice note instead of text. aichat turns it into text and answers it.
One reply to a burst
When someone sends three short messages in a row, the agent waits a moment and answers once, to all of them.
Hands the chat to your team
When a question needs a person, the thread moves to a colleague, and the agent stops replying in it. The colleague gets a notification.
The same agent on other channels
The WhatsApp agent can also answer on your website, Messenger, Instagram and Telegram, from the same knowledge base.
Romanian, Russian, English
It replies in the language the customer writes in.
Examples
Questions it gets every day.
- “What are your Saturday hours?”
- “How much is delivery to my town?”
- “Do you have this product in another colour?”
- “Can I pay by card on delivery?”
- A one-minute voice note, in Russian, with three questions in it.
The answer comes from the information you give us. If the information is missing, the agent passes the chat to a colleague instead of guessing.
The examples above are types of questions, not conversations from a specific customer.
Said plainly
The WhatsApp 24-hour rule.
WhatsApp has a rule for businesses. After a customer writes to you, you can reply freely for 24 hours. After that, WhatsApp only allows message templates approved by Meta.
aichat works inside this 24-hour window. It answers people who write to you. It does not send campaigns, reminders or bulk messages, and it does not write first.
If you need WhatsApp campaigns, you need a tool built for them. We tell you this before the contract, not after.
Connecting
How we connect WhatsApp.
Your Meta account
We connect your number to the WhatsApp Business Platform (Cloud API) through your Meta Business account, using Meta's official sign-up flow.
Your information
You send us your documents, pages and the answers you give often. We turn them into the knowledge base.
The rules
We agree what the agent must not promise, when it hands over, and who on your team gets the chat.
The tests
We run long conversations like your customers', including voice messages, and fix the answers before launch.
Where aichat fits
Who it suits.
- Online stores that get questions about products, prices and delivery.
- Clinics, salons and repair shops where customers ask about prices and bookings.
- Businesses that get voice messages and messages in several languages.
It is not a fit if you mainly want campaigns and first-contact messages on WhatsApp.
Price
What aichat costs
aichat costs $49, $150 or $500 a month. The plan depends on your conversation volume and how many channels you connect.
| Plan | Price | For whom |
|---|---|---|
| Starter | $49/month | For a business that starts with one agent |
| Pro | $150/month | For a higher volume of conversations |
| Scale | $500/month | For more channels and teams |
Setup for your business (knowledge base, channels, integrations) is quoted in a fixed-scope offer.
Before you write to us, you can try the preview: enter your website address and ask up to 5 questions, like a customer. The answers come only from your page's public text.
Questions
Frequently asked questions
What is a WhatsApp chatbot for business?
A program that automatically answers customers who write to you on WhatsApp. aichat uses AI and answers from your business information, not from fixed replies.
How much does the aichat WhatsApp chatbot cost?
$49, $150 or $500 a month, by conversation volume and how many channels you connect. Setup is quoted in a fixed-scope offer.
Can the bot message a customer first?
No. aichat answers people who write to you, within 24 hours of their last message. Messages sent first need templates approved by Meta, and the aichat offer does not include them.
Does the bot understand voice messages?
Yes. A WhatsApp voice note is turned into text, and the agent replies to it in writing.
Can a person on my team take over the chat?
Yes. The thread moves to a colleague, the agent stops in that thread, and the colleague gets a notification.
What do I need to connect WhatsApp?
A Meta Business account and a phone number for WhatsApp Business. We do the connection together, through Meta's official flow.
Sources
Where the figures and rules come from.
See also
Other comparisons and pages
Want to see aichat on your customers' questions?
Tell us which channels you use and what your customers ask. You get a fixed-scope offer.